Thanks for shopping with wholesaledb.com. International shipping might experience delay due to covid-19. to keep track of your order, contact [email protected] so we can provide you with the order’s tracking number.
PROCESSING TIME
Our order processing and handling time are 1-7 business days depends on your order quantity, a tracking number (if applicable) will be sent to your registered e-mail after the shipment was fulfilled.
What is the item processing time?
After your order has been received, every item will undergo strict quality control in order to ensure the product’s quality. Please note that different items are subject to different processing times. Generally, the average processing time is 1-2 business days (approximately); however, this is dependent on the item’s stock status. For small quantity orders, the processing time is 1-5 business days while large quantities can take approximately 3-7 business days to process.
We make double quality checking and repacking for each piece of your order before shipping, so as to assure there are no quality problems and all your order items are packed in neat and good quality polybags.
ABOUT SHIPPING
Shipping fee of the products depends on the Weight of the order. The finnal shipping cost will show on your order page.
SHIPPING METHODS
WholesaleDB ships all over the world. Just buy and enjoy our fast service, we will ship directly to your door.
Our main shipping method is FedEx which is an international express shipping courier, safe and fast (Insurance is covered by us). And their service is also a door-to-door delivery.
For FedEx shipping way, we offer Shipping Insurance to protect your package against any lost or damaged shipments. For any issues reported, we will help to resolve your problems immediately.
For the exact information, you can add some items into your shopping cart and you will find the relevant shipping methods and shipping cost in your shopping cart accordingly.
SHIPPING COST
Shipping fee of the products depends on the Weight of the order. The finnal shipping cost will show on your order page.
First 0.5KG: $19
Additional: $3 for 0.5kg
For example, you may pay $45 for 5kgs: 19+(5-0.5)/0.5*3=45
If you need to order more than USD$10,000 or 200 pcs per style/color/size, please get in touch with our support team directly: [email protected]
SHIPPING TIME
It depends on your location. Generally, shipping time is 7–15 business days. Most of the time, the shipping time of the express shipping way is stable even for the high peak selling seasons.
For Standard Rate Shipping, it usually takes 7 -15 business days to most destination countries in the world. For some countries, it takes 15-30 days. At high peak season, it would take a longer time depends on the custom status. The tracking number will usually be trackable on the respective courier website 1 to 2 weekdays after we have shipped the goods. Occasionally, there may be a slight delay before the package(s) become trackable while they are logged by the respective shipping company. This is outside our control so we kindly ask our customers to be patient.
Sometimes, at the high peak selling season, we might cancel some standard shipping because the shipping time is so affected and it is not good for our customers’ shopping experience.
TRACKING ORDER
You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
Tracking information may take 48 to 72 hours to update.
If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
Tracking information may take 48 to 72 hours to update.
If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
ANNUAL PUBLIC HOLODAYS
Chinese Lunar New Year (usually in February), Labor Day (1st May), Chinese National Day (1st October). Please note that all delivery times will be affected during these times of the year as the service from all our suppliers and logistics operators will be disrupted. There is often a delay of 3-4 weekdays and sometimes even longer. We sincerely apologize for any delays caused during these periods and kindly ask our customers to be patient.
DELIVERY TIME EXCEEDED
International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email [email protected], we will check the situation with the transportation company in time. Thanks for your understanding and support.
ORDER CANCELLATIONS
We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
Orders can’t be canceled once the parcel is shipped out.
ABOUT TAX
In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
Phone: +86 13295858553
Email: [email protected]
Address: No.612, 6th Floor, Shidai Building, Zhongxing Middle Road, Yuecheng District, Shaoxing city, Zhejiang Province, China